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Privacy Policy

We are committed to protecting your privacy. This policy outlines how we collect, use, and protect your information when you use our SME business management app.

📅 Last Updated: 11 September 2024
01

Information We Collect

We collect the following types of information to operate and improve our services:

02

How We Use Your Information

We use your information to:

03

Data Sharing and Disclosure

Your data is treated as confidential and will not be sold to third parties. We may share your data only in limited circumstances:

Our commitment: We never sell your personal or business data to third parties for advertising or marketing purposes.

04

Data Security

We prioritize the security of your data and use industry-standard security measures to protect it. This includes encryption of data at rest and in transit, access controls, and regular security audits.

Please note: No digital system can be completely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and keep your login credentials confidential.

05

Data Retention

We retain your data for as long as it is necessary to provide our services or as required by applicable law. You may request deletion of your data at any time by contacting us directly or using the in-app deletion feature.

06

Your Rights and Choices

07

Data Deletion

If you wish to delete your account and all associated data, you may do so directly within the app. Follow these steps:

  1. Open the app and navigate to the Profile page.
  2. Select the "View Details" option.
  3. In the View Details section, select "Delete Account and Data" to initiate the deletion process.

This action will permanently delete all personal data, business data, and user profile information from our systems and cannot be undone.

08

Minor's Privacy

This app is not intended for users under the age of 18. We do not knowingly collect data from children under 18. If we become aware that data has been collected from a minor, we will delete it promptly. If you believe a minor has provided us with personal data, please contact us immediately.

09

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Updates will be posted in-app and on our website, with the date of the last revision indicated at the top of the policy. Continued use of the app after changes constitutes acceptance of the revised policy.

10

Contact Us

If you have questions or concerns about this Privacy Policy or your data, please reach out to us:

Get in Touch

Our team is ready to help with any privacy-related queries.

11

Best Practices for Privacy & Data Security

We follow these best practices to ensure your data remains protected and our platform remains trustworthy:

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Transparency

We keep users informed about what data is collected, why it's needed, and how AI features use it.

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Data Minimization

We only collect data that is strictly necessary for app functionality — no unnecessary permissions.

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Secure Storage

Sensitive data is encrypted both at rest and in transit using industry-standard protocols.

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Access Controls

Access to user data is limited within our team and restricted by role-based permissions.

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User Control

Users can easily access, update, and delete their data through app settings or account management.

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AI Consent

We explain AI features clearly and obtain explicit user consent for data used in predictions and chatbot features.

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Security Audits

We conduct regular security reviews to detect vulnerabilities and maintain compliance with data regulations.

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Timely Updates

We notify users in advance about significant changes in data usage, retention policies, or new AI features.